Privacy policy

This Privacy Policy defines the procedure for processing and protecting the personal data of visitors of the website parsmed-clinic.com (the “Website”) of the ParsMed Clinic medical center.

Personal data controller: [full legal entity name / sole proprietor name], USREOU/RNTRC code [code], address: [legal address] (the “Clinic”, “we”).

Personal data is processed in accordance with the Law of Ukraine “On Personal Data Protection” No. 2297-VI dated 01.06.2010 and other acts of Ukrainian legislation.

1. What data we collect

• data you voluntarily provide in the forms on the Website: your name and phone number;
• data transmitted automatically: IP address, browser and device type, cookies, page view data (if analytics systems are in place).

We do not collect or request health data through the Website forms. All health-related information is discussed exclusively during a consultation with the doctor and is protected by medical confidentiality in accordance with Article 40 of the Fundamentals of Ukrainian Healthcare Legislation.

2. Purposes of data processing

• contacting you to book a consultation or appointment;
• answering your questions and providing feedback;
• informing you of the date and time of your visit;
• improving the Website (anonymized analytics).

3. Legal basis for processing

We process your personal data on the basis of your consent, which you give by ticking the “I accept the privacy policy” box and submitting a form on the Website. You may withdraw your consent at any time by contacting us as described in Section 8.

4. Data retention period

Data submitted through the forms is stored no longer than necessary for the processing purpose: until the service is provided or consent is withdrawn, but no longer than [period, e.g. 3 years] from the date of your last request.

5. Data sharing with third parties

We do not sell or transfer your personal data to third parties, except for:

• cases directly provided for by Ukrainian legislation (at the request of authorized state bodies);
• technical contractors that support the Website and communications (hosting, telephony) and are obliged to keep the data confidential.

6. Cookies and analytics

The Website may use cookies and web analytics services [list, e.g. Google Analytics] to collect anonymized visit statistics. You may disable cookies in your browser settings — this will not affect access to the Website content.

7. Your rights

In accordance with Article 8 of the Law of Ukraine “On Personal Data Protection”, you have the right to:

• know the sources of collection and the location of your personal data;
• receive information about the conditions of access to the data;
• demand correction or deletion of your personal data;
• withdraw your consent to data processing;
• file complaints with the Ukrainian Parliament Commissioner for Human Rights or with a court.

8. Contacts

For any questions related to personal data processing, please contact:

• phone: +38 (093) 781–37–00;
• e-mail: [clinic e-mail];
• address: 9 Vynnychenka St., floor 1, office 7, Kyiv.

9. Changes to this Policy

We may update this Policy from time to time. The current version is always available on this page with the date of the last update. By continuing to use the Website after changes are made, you agree to the updated version.